I own the full game of Madden 24 and have played it all year with no issues. After yesterday's update, I am unable to access the game, as it says my EA Play trial has expired(I again own the full game). Does anyone know how to fix this? Thanks!
BrianIbanez5 said:I own the full game of Madden 24 and have played it all year with no issues. After yesterday's update, I am unable to access the game, as it says my EA Play trial has expired(I again own the full game). Does anyone know how to fix this? Thanks!
What console / system are you on? For me, personally (on PS5), we typically have the option to "Choose version" of whatever game we want to install. Do you have a specific error message you are seeing? Totally bizarre, perhaps this is one of the rare instances where EA Help can actually do something -- but difficult to say, they're mostly worthless in my experience: https://help.ea.com/
I couldn't find any relevant Playstation documentation, but this was somewhat close: https://www.playstation.com/en-us/support/games/upgrade-ps4-game-to-ps5-version/
- From the Games Home Screen, go to the Game Library.
- Select the game and press X
- Select the [...] button on the screen to view options.
- Select the version of the game you want to download or play.