I’m sharing this so other MUT players are aware, because what happened to me makes zero sense and feels like a system failure rather than an actual rules violation.
I received an Auction House restriction and had ~3 million coins removed from my account. All of my Auction House activity was done manually (no companion app), with listings priced within EA’s enforced caps. No coordinated sales, no coin distribution, no third-party tools.
I appealed, and here’s where things got confusing:
• The appeal record listed my platform as PC, even though I only play on PS5.
• The original action was clearly MUT/Auction House related (coins removed + AH locked).
• But the appeal response cited “cheating in Madden matches”(software interference, exploits, disconnecting users).
None of that applies to me. I play CPU challenges only. I’ve never used exploits, third-party software, or intentionally disconnected games.
So the enforcement reason changed mid-process, and the platform listed wasn’t even correct.
Despite pointing this out and requesting a manual review of the actual PS5 transaction logs, the action was upheld. My coins are gone, and the Auction House remains locked. Cards are still on my account.
What’s especially frustrating is:
• EA allows price caps — you literally cannot list above them.
• I stayed within those caps.
• I still got flagged.
• The appeal appears to rely on template responses instead of reviewing the real account data.
I’ve been playing Madden for decades and MUT for years. This isn’t about trying to bend rules — it’s about being penalized while playing inside the system EA created.
I’m posting this for awareness. If you grind the AH legitimately, understand that automated enforcement can still hit you, and appeals may not actually reconcile the original MUT action with the stated violation.
If anyone else has experienced similar inconsistencies (coin wipes + appeal citing unrelated “gameplay cheating”), I’d be interested to hear.
