I just seen the email stating I have been permanently banned from madden 25 auction house and companion app and that my coins were confiscated. I have in no way shape or form broke the user agreement. I haven’t sold or bought coins from anyone. I was just getting ready to set up a twitch and/or YouTube and start streaming and for whatever reason I’m being accused of breaking the user agreement. I swear on my family I haven’t done anything wrong. I am second on the leaderboard in coins and this is heartbreaking. If I actually broke the user agreement I would understand this decision but I didn’t break the user agreement!!!! Please look things over and you will see that. Please don’t punish me for something I did not do!!!! Alls I’ve done is bought cards cheap from the auction house and resold them to make profit and bought cards cheap (with coins) to use in sets, in which I then listed the cards in auction. Being second on the binder leaderboard should tell you I haven’t bought coins bc I have no reason to need more coins and I was able to make 10m coins over the last week so what’s the odds I could sell coins and at the same time add 10m worth of coins to my account from the previous week. I am aware of the user agreement and take it very seriously. I have had ppl contact me in the past about coins and I always make sure to firmly tell them not to buy or sell bc they would get banned. I haven’t had to buy and bundle or packs in a long time due to how much coin I had and it makes me wander if maybe the fact I haven’t spent money is why I’m being targeted here? Again I haven’t sold or bought any coins, not a single sale comes to mind that I listed an item for way over its target price and I surely didn’t sell a card for way less than its target price so what really is this about? It’s very frustrating that there is no human advisor that a customer can call or speak to. This Bot system is obviously flawed bc not only did I get banned for following the user agreement but there’s many videos and cases of other gamers being wrongfully banned or accused of something they did not do. I hope and pray that once you guys look over my transactions that the truth sets me free and I’m issued my coins and access to the auction house back. I’m very confident that this is a mistake. I hope you guys see that as well and we can get this resolved without having to go to further actions such as arbitration. I havent helped any friends, i havent sold anything undervalue and i havent sold anything over value that ppl were already paying for. This feels personal being i dont spench much money and EA isnt liking how successful my account is without having to spend. idk, and ideas or suggestions are welcomed. idk what to do
Has this happened to anyone else and what can I do?
