I probably opened 50 packs during the Kelce thing and the mystery pack issue... yet no makerights
Should I contact EA or am I just being dramatic
If I should how do I do it... I have no idea lol
HaneDawg
Posts: 15 |
25
Legend
Moderator
Posts: 2640 |
25.5K
You can open a ticket at help.ea.com
HaneDawg
Posts: 15 |
25
Moderator Legend said:You can open a ticket at help.ea.com
does that ever help, pr is it just a waste of time
banginghebrew
Posts: 65 |
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Moderator Legend said:You can open a ticket at help.ea.com
You can....but it will literally get you no where. I've been in daily contact with EA through the countless tickets I've submitted and done the live chat numerous times. There is no reliable way to get help from EA.
HaneDawg
Posts: 15 |
25
banginghebrew said:You can....but it will literally get you no where. I've been in daily contact with EA through the countless tickets I've submitted and done the live chat numerous times. There is no reliable way to get help from EA.
well that sucks, hopefully i get my packs then
Legend
Moderator
Posts: 2640 |
25.5K
HaneDawg said:does that ever help, pr is it just a waste of time
That is the only avenue you have to for missing content.
banginghebrew
Posts: 65 |
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HaneDawg said:well that sucks, hopefully i get my packs then
Yeah, honestly wouldn't get your hopes up. EA could care less about their customers getting cheated by them. If they can get away with not making it right, they will definitely try. Their support or "help" is a joke. Really hope EA loses its exclusive rights soon
banginghebrew
Posts: 65 |
30
Moderator Legend said:That is the only avenue you have to for missing content.
For anyone interested in what it's like actually trying to use EA "Help"
https://www.mut.gg/forums/forum/mut-discussion-10/topic/ea-help-is-a-joke-40094/
banginghebrew
Posts: 65 |
30
HaneDawg said:well that sucks, hopefully i get my packs then
Feel your pain though. EA is terrible
https://www.mut.gg/forums/forum/mut-discussion-10/topic/ea-help-is-a-joke-40094/
banginghebrew
Posts: 65 |
30
Moderator Legend said:That is the only avenue you have to for missing content.
Just in case anyone ever wants to go this route; from EA
"Thanks for reaching out.
I would like to inform you that there is no option to grant compensation from our end.
You can check the status of your case from My Cases on EA Help.
If you need more information, check out these resources:
For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.
Visit Answers HQ to get help from other players in the community.
Follow @EAHelp for everything from outage info to game news.
Subscribe to EA Help on YouTube for video walkthroughs and guides.
Thanks for contacting EA. Have a great day ahead!"