Anyone know how to upload a picture? I have a screenshot from my chat with Help.Ea regarding the Competitive Pass at Level 30 not rewarding season 2 XP and they say they are unaware of the issue...
MrAgentSochi
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MrAgentSochi
Posts: 12064 |
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So they're lying about it? Nice.
Rollhumps
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MrAgentSochi said:So they're lying about it? Nice.
Link added to the OP.
Martyr1968
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MrAgentSochi said:So they're lying about it? Nice.
Well....if you've ever had an experience with EA's support...every "representative" says something different. It's amazing. I mean, on more than 1 occasion, I have had multiple EA support staff tell me completely different things. And even if you tell them to go look on twitter (X, or whatever), or EA's website - that the info is clearly there and contradicts what the person is telling you, they just insist that they are correct.
They really do have the worst customer support of any big company I have ever dealt with
MrAgentSochi
Posts: 12064 |
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Martyr1968 said:Well....if you've ever had an experience with EA's support...every "representative" says something different. It's amazing. I mean, on more than 1 occasion, I have had multiple EA support staff tell me completely different things. And even if you tell them to go look on twitter (X, or whatever), or EA's website - that the info is clearly there and contradicts what the person is telling you, they just insist that they are correct.
They really do have the worst customer support of any big company I have ever dealt with
Oh I've had experience..... it's incredible how the only thing EA "Help" doesn't do is help...
tom264ebm
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@Rollhumps
i see you already posted the issue on ahq...
here an answer from yesterday that EA is already aware of the issue:
Rollhumps
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tom264ebm said:@Rollhumps
i see you already posted the issue on ahq...
here an answer from yesterday that EA is already aware of the issue:
Just shows how clueless EA Help's customer service is....
xxRaiderGang21xx
Posts: 375 |
1,170
Martyr1968 said:Well....if you've ever had an experience with EA's support...every "representative" says something different. It's amazing. I mean, on more than 1 occasion, I have had multiple EA support staff tell me completely different things. And even if you tell them to go look on twitter (X, or whatever), or EA's website - that the info is clearly there and contradicts what the person is telling you, they just insist that they are correct.
They really do have the worst customer support of any big company I have ever dealt with
Hahahha so true. I once had to contact them for 2 straight months just to get a straight answer
JAAMBMO
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Rollhumps said:Just shows how clueless EA Help's customer service is....
They’re overseas, underpaid and probably unsupervised. You’re better off asking a brick wall
SquishySoldier21
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JAAMBMO said:They’re overseas, underpaid and probably unsupervised. You’re better off asking a brick wall
So then they're actually OVERPAID. These companies need to stop outsourcing to people who don't speak english (or spanish even, the second most common language over here) and have zero knowledge of the subject matter they are working with or supporting. All they do is read off a useless flow chart and copy/paste and parrot broken english in circles. I just went through this with getting a refund for the broken payday 3 with sonys customer support.
Last year I had a hell of a time getting help with a problem with my commuter benefits at work. Lets just say I had to even explain what a subway IS to continue the conversation. People that dont know of even the existence of the product they are servicing doesnt work. Its infuriating.
JAAMBMO
Posts: 486 |
10
SquishySoldier21 said:So then they're actually OVERPAID. These companies need to stop outsourcing to people who don't speak english (or spanish even, the second most common language over here) and have zero knowledge of the subject matter they are working with or supporting. All they do is read off a useless flow chart and copy/paste and parrot broken english in circles. I just went through this with getting a refund for the broken payday 3 with sonys customer support.
Last year I had a hell of a time getting help with a problem with my commuter benefits at work. Lets just say I had to even explain what a subway IS to continue the conversation. People that dont know of even the existence of the product they are servicing doesnt work. Its infuriating.
Agreed with everything. Super frustrating
Rollhumps
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Surprisingly enough… got my 25k XP today when I logged it.
MrAgentSochi
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Rollhumps said:Surprisingly enough… got my 25k XP today when I logged it.
I hope I get mine soon.... what level did it bring you up to in the FP?
Rollhumps
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MrAgentSochi said:I hope I get mine soon.... what level did it bring you up to in the FP?
I logged off - but I believe I’m around lvl42 in season pass (I think 720-725k XP).