Menu Lag Old Gen- PLEASE EA HELP, AND I WILL SPEND MORE $$$$ ON YOUR GAME!

Good afternoon Mut community and especially EA Sports,

I wanted to create another post regarding the menu lag for old gen users. I keep seeing responses to similar posts mentioning EA's attempt for us to upgrade systems etc. etc. I would much prefer to invest the $350 I would use for a new system on my MUT team, as I am a one game guy these days. Madden is the only thing separating me from quitting video games entirely. 

The fact is us old gen folks paid the same amount for the game and continue to spend on the packs and promos that we feel are worth it. It took me 90 minutes to edit my lineup yesterday due to lag. 90 minutes! It took another 30 minutes to check my various field pass objectives...Not to mention new features advertised on Good Morning Madden (i.e Lurk Artist and Linchpin) are not available for old gen accounts at this time.

My message to EA is this: 

• Fix the old gen version and you will make more money for your company and continue to attract loyal customers to come back each year!
• Let us edit our lineups and check out the new content without sitting at the load screen between passes, store, lineup, etc. for 120 seconds with each button we press.
• And if you want to move the game to next gen entirely, make us aware in August when selling your product.

I’m with you 100%

Please and thank you

Yes it's pretty much unplayable outside of h2h. Thankfully that still works okay.

bcolby20 said:

Yes it's pretty much unplayable outside of h2h. Thankfully that still works okay.

Yep. Rearranging anything is beyond frustrating. You almost either have to do one task at a time to save yourself from the madness or just accept the fact that it's going to take over an hour and do it all at once lol. 

I almost thought there was some relief last night cause the screens were moving faster for a brief time, but then it went back to watching paint dry.

Sorry folks, but there is little chance that EA somehow reverts to the way it was….meaning menus were slow on current Gen and fast on old Gen.   The game just runs differently on old Gen and current and they can’t make everybody happy. The Series X and Ps5 are 3+ years old now.   Game would be better overall if they just stopped putting out the old Gen versions.

chefbulldog said:

Sorry folks, but there is little chance that EA somehow reverts to the way it was….meaning menus were slow on current Gen and fast on old Gen.   The game just runs differently on old Gen and current and they can’t make everybody happy. The Series X and Ps5 are 3+ years old now.   Game would be better overall if they just stopped putting out the old Gen versions.

I agree. I would just switch over now if i hadn't spent a decent amount on the game or my team switched over to new gen. I plan on getting a new console anyway next summer in preparation of the long awaited NCAA.

chefbulldog said:

Sorry folks, but there is little chance that EA somehow reverts to the way it was….meaning menus were slow on current Gen and fast on old Gen.   The game just runs differently on old Gen and current and they can’t make everybody happy. The Series X and Ps5 are 3+ years old now.   Game would be better overall if they just stopped putting out the old Gen versions.

So your take is that EA wouldn’t be able to fix the old gen menus to make the game playable like it has been all year? Can you explain how they wouldn’t have that capability? Also if they decide to  get rid of old gen version next year that’s fair game but you can’t just advertise that the game is available  for old gen then make it unplayable in the first quarter of  release.

the lag has definintely gotten terrible lately, 100% agree with you

Keys said:

So your take is that EA wouldn’t be able to fix the old gen menus to make the game playable like it has been all year? Can you explain how they wouldn’t have that capability? Also if they decide to  get rid of old gen version next year that’s fair game but you can’t just advertise that the game is available  for old gen then make it unplayable in the first quarter of  release.

I'm terrible with tech lingo and knowledge, but in my simple brain, it's 2023. You mean to tell me EA can't make old and new gen Maddens work correctly? I don't buy that. Not talking to you specifically, just in general. Its frustrating thinking that EA makes beaucoup amount of money off Madden each year and we have to deal with this situation. C'MON MAN

WendyPefferkorn said:

I'm terrible with tech lingo and knowledge, but in my simple brain, it's 2023. You mean to tell me EA can't make old and new gen Maddens work correctly? I don't buy that. Not talking to you specifically, just in general. Its frustrating thinking that EA makes beaucoup amount of money off Madden each year and we have to deal with this situation. C'MON MAN

Well I mean it was working fine for both of my versions prior to patch so I’m definitely not believing that they can’t lol. It’s ridiculous.

Keys said:

Well I mean it was working fine for both of my versions prior to patch so I’m definitely not believing that they can’t lol. It’s ridiculous.

No doubt. And what really gets me is that this hasn't been an immediate, priority fix once there was every old gen player fussing about it. I'd bet EA has lost a decent amount of money in the past week from old gen players that have either stopped playing altogether, or haven't bought points cause they don't want to deal with the lag after buying packs and rearranging lineups, sets, etc.

Keys said:

So your take is that EA wouldn’t be able to fix the old gen menus to make the game playable like it has been all year? Can you explain how they wouldn’t have that capability? Also if they decide to  get rid of old gen version next year that’s fair game but you can’t just advertise that the game is available  for old gen then make it unplayable in the first quarter of  release.

Not defending EA’s practices in any way. Most of what they do and how they go about it is shameful. Current Gen menus sucked to start the year. They are flawless now. EA is trying to jam the same game onto 6 platforms. Some are old technology with limited capabilities and the Xbox Series S is new technology with seriously limited capabilities.  there aren’t six completely unique versions of this game.  Fix something for one and it screws up something on another platform. This is basic software development stuff and why developers hate the multi platform/multi version chase. In this case, I guess my point is that EA cares less than any company I’ve ever dealt with about your experience and any obligation they may have to honor your purchase and use of the game. Did they sell you old version and happily take your money?  Absolutely. Should you get a pristine, working version of this game through about the Super Bowl. Absolutely. My point is that I don’t think they care and they are making the majority happy and don’t care enough to do much more. been playing Madden since the first one. Years of experience of EA screwing over the players, dropping or abandoning game mode support mid year (franchise mode on and off forever), and not really ever engaging in an honest conversation with their player base. 
 

should they fix it?  Yes.  Is it robbery?  Yes. Just my opinion that I don’t think they care that much. Good luck.

Where they screwed us is not having your team carry over to new gen this year. My XBox One team was too deeply invested in by the time I bought my new gen S XBox. I'd have to spend a fortune in real $ to catch up to my 87 overall old gen team.

EA can't blow this off as I guarantee you old gen users stopped spending $ because it takes too long to do anything.